Frequently Asked Questions

General Questions

Does Granite Bay Farms guarantee its products?
We stand behind all of our products. If for any reason, you are unsatisfied with any of our gourmet food products, please call us at 1-800-854-2767 for a complete refund.

Will my name and address be shared with other companies?
Your privacy is important to us. Under no circumstances will Granite Bay Farms release information about its customers or their orders to other companies or individuals.

Is it safe to order products on-line with my credit card?
It is our goal to make your online shopping experience safe, secure and friendly. All credit card transactions are processed through a secure server.

What forms of payment are accepted?
Granite Bay Farms accepts Visa and MasterCard. If you prefer to use a cashier’s check or money order, please call us at (800)854-2767 to place your order.

How do I personalize a note for a gift?
When you are adding your credit card and shipping information, simply type your personalized message into the "Comments" box. We will then add the personalized note from you in with the order.

Can I purchase wholesale?
For wholesale information and volume pricing, please call us at (800)854-2767